LegalZoom’s customer support is another positive aspect. But the overall customer satisfaction rating is three stars, with most users praising the service. The lowest number of complaints among the 104 reviews is 331. Legalzoom has a rating of one star with Consumer Affairs and an A+ rating from the Better Business Bureau. Legalzoom’s biggest complaint is that they charge you for Registered Agent services without prior approval. This is a positive sign, but it’s difficult to judge a company based on its small market. Although they claim to be simple to use, customers have had trouble reaching customer service and received evasive responses. LegalZoom’s customer service is excellent and the product is reasonably priced, but users have had mixed experiences. So, what makes Legalzoom different? There are many reasons to choose Legalzoom over other companies. This means that Legalzoom has helped thousands of businesses to form. The company has a lot of experience and more than 1 million registered agent subscribers. They don’t ask for your reason for cancelling your subscription, unlike many other competitors. Your new registered agent service will be set up quickly as long as you provide accurate information.Ĭustomers should note that LegalZoom has a 60-day money-back guarantee. The registered agent will then begin receiving official documents and notifications for you. This includes your business name, mailing address, state of incorporation, and the type of business entity. All you need to do to start using registered agent services from Legalzoom is to enter some basic information about your business. Legalzoom offers registered agent services. Other upsells include membership certificates and a customized founder’s kit. The LegalZoom Express Gold package includes a deluxe creator’s kit and a personalized business embosser. A digital LLC welcome packet and a business tracker are just a few examples. These include a Peace of Mind review and a 30-minute tax savings consultation. Many legal services offer upsells for different packages. Si necesita ayuda para encontrar el formulario de gobierno correcto y cambiar su agente registrado en el estado, comuníquese con nuestro equipo de Atención al Cliente.Upselling is a great way to save money on business registration. En el caso de clientes con Servicio de Agente Registrado, primero deberá designar un nuevo agente registrado para su empresa. Entonces, si usted compra algo y luego cambia de parecer, no podemos concederle un reembolso. Solo podemos reembolsar nuestro arancel por cuestiones de las que seamos directamente responsables. Por ejemplo, es posible que una solicitud de marca comercial se realice correctamente y aun así el gobierno la rechace por motivos ajenos a nosotros. No podemos garantizar resultados legales específicos cuando usted usa nuestros productos o servicios. Los honorarios legales que haya pagado directamente a un abogado (y no a través de nuestros planes legales) no están cubiertos. Tampoco podemos reembolsar los aranceles por inicio de trámite una vez que hayamos enviado su documentación al gobierno. No podemos reembolsar los costos de procesamiento de terceros (por ejemplo, los montos abonados directamente a nuestros socios de servicios o para facilitar el cumplimiento de su pedido, como los gastos de envío) una vez efectuada la compra. Llámenos o escríbanos y procesaremos su reembolso en el término de 5 días hábiles. Hacemos lo correcto por usted así que le devolveremos nuestro arancel dentro de los primeros 60 días de la compra si no está satisfecho con nuestros servicios. Garantía de satisfacción total Nuestra política de reembolsos: If you need help locating the correct government form to change your registered agent with the state, please reach out to our Customer Care team. For Registered Agent Services customers, you will first need to appoint a new registered agent for your business. So if you purchase something and later change your mind, we can't issue a refund. We can only refund our fee for issues we're directly responsible for. For example, a trademark application might be filled out correctly but still get rejected by the government for reasons beyond our control. We can't guarantee specific legal outcomes when you use our products or services. Attorney fees paid directly to lawyers (and not through our legal plans) are not covered. And, we can't refund filing fees once we submit your paperwork to the government. paid directly to our service partners or to facilitate fulfilling your order like courier fees) once you make a purchase. We can't refund third-party processing fees (e.g. Call or email us, and we'll process your refund within 5 business days. We do right by you-so we'll refund our fee within the first 60 days of purchase if you're unhappy with our services. 100% Satisfaction Guarantee Our refund policy: